FAQ – Three Mermaids Boutique

ALL orders (excluding pre-orders) ship within 1-3 business days.

ITEMS MAY SHIP SEPARATELY due to different warehouse locations!

Large sales can cause delays on shipping.

Do you accept returns?

Returns are gladly accepted for exchance or credit ONLY!

𝐀𝐋𝐋 𝐑𝐄𝐓𝐔𝐑𝐍𝐒 𝐌𝐔𝐒𝐓 𝐁𝐄 𝐔𝐍𝐖𝐀𝐒𝐇𝐄𝐃 𝐀𝐍𝐃 𝐔𝐍𝐖𝐎𝐑𝐍 (𝐭𝐫𝐲𝐢𝐧𝐠 𝐢𝐭𝐞𝐦𝐬 𝐨𝐧 𝐢𝐬, 𝐨𝐟 𝐜𝐨𝐮𝐫𝐬𝐞, 𝐟𝐢𝐧𝐞!). 𝐓𝐀𝐆𝐒 𝐌𝐔𝐒𝐓 𝐁𝐄 𝐀𝐓𝐓𝐀𝐂𝐇𝐄𝐃 (𝐢𝐟 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞).

You MUST contact me via email (shop@threemermaidsboutique.com) within THREE days of receiving your items to begin your return. Returns MUST be postmarked within 7 days of contacting me, and return shipping is on the customer.

𝗔𝗟𝗟 𝗦𝗔𝗟𝗘 𝗜𝗧𝗘𝗠𝗦 𝗔𝗥𝗘 𝗙𝗜𝗡𝗔𝗟 𝗦𝗔𝗟𝗘, 𝘂𝗻𝗹𝗲𝘀𝘀 𝗳𝗼𝗿 𝗼𝗯𝘃𝗶𝗼𝘂𝘀 𝗱𝗲𝗳𝗲𝗰𝘁.

Return shipping costs are the customer's responsibility.

What is your size chart?

Most items follow the below size chart, unless otherwise stated:

Small - sizes 2-6

Medium - sizes 8-10

Large- sizes 12-14

XLarge- sizes 16-18

2X - sizes 20-22

3X - sizes 24-26

How much is shipping?

Shipping is ALWAYS free with Three Mermaids Boutique!

How long does shipping take?

Shipping times are generally 3-5 business days. I am a one-woman boutique and shipping show!!!

Can I cancel an order once the order has been placed?

Generally speaking, NO. Once an order is placed, it goes directly into the shipping queue.

How do I reach out to you?

Please email me at shop@threemermaidsboutique.com

Located at: NW19 Lake Cherokee, Longview TX 75603